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Returns & Exchanges

We understand that the product you ordered might not be what you expected or you're looking for something different.

We can accept returns for a full refund within 30 days of receiving your order. You can return your product for a refund to the original payment method.

  • Closeout items are final sale and cannot be returned or exchanged. Final sale items will be clearly marked.
  • Items must have hang tags on and be returned in original packaging.
  • Items must be unworn, unwashed, and undamaged. Items must be in perfect resalable condition with no visible signs of wear or use.
  • Refunds for store credit are issued as a digital gift card.
  • There is no fee for returns and exchanges.
  • The customer is responsible for shipping.

Exchanges

  • If you wish to exchange your item, please place a new order on the site and follow the instructions below for a return for refund. This is the fastest and easiest way to ensure you get your desired item and receive it in a timely manner.

Returns

  • To initiate a return for refund, please reach out to us via our Contact Form and we'll provide further instructions.

If the Strafe Outerwear product you received is defective, please check out our warranty policy.